Software consulting that starts with a clean-up.
You don't have too little software. You have too much of it, the wrong kind, or nobody keeping track. We clean it up together with you, with no commission from any vendor. That's software consulting, just not the classic kind. In the end your stack runs, and your team runs it on its own.
What is software consulting?
For us, software consulting means we check which software your company uses, what it costs and whether it supports your processes. Then we cancel what nobody needs, connect what belongs together and hand everything over so your team can maintain it.
There's no concept deck. There's a stack that works.
Every tool stack eventually collapses.
Slack for communication. Teams too. Asana for tasks. Or was it Monday? Notion for docs. Confluence too. SharePoint somehow. And ChatGPT, because someone saw a LinkedIn post about it.
Nobody knows where anything lives. Nobody knows what it costs. And every department builds its own isolated solution in parallel because the central system doesn't cover their needs.
This isn't an organisational problem. It's a software problem. And it doesn't fix itself. We see this all the time in digitalisation in SMEs.
A new feature every quarter. Nobody asks if it's worth it.
Vendors show up reliably. At the end of the quarter, at the latest for the annual review. With new features, new modules, new bundles. The price sounds fair, the demo looks good, and the fear of missing out does the rest.
So it gets booked. And then again. And then once more.
The problem isn't the individual add-on cost. The problem is that nobody has the full picture. No bird's-eye view, no overview of who actually uses what, no number that says whether the extra costs are even worth it. Software costs grow quietly and steadily, until someone looks at the total bill and wonders when this happened.
We do not care which tool you use.
Many companies that call themselves software partners earn money from the tools they recommend. They are certified partners of vendors, receive commission on licences, and therefore have a financial interest in you buying a specific tool.
We are set up differently. We do not earn from your licences. We earn from your problem being solved. That sounds like a small difference. It is not. Why you need more doers than digitalisation consultants is on our blog.
If Tool X is the right tool for your problem, we will say so. If it is the wrong one, we will say that too. And if no new tool is needed at all because the existing one just needs to be configured properly, then that is the recommendation you get from us. That's also how we assess platforms like HubSpot.
The most common situations in our software consulting.
We know these four situations from many companies.
Too many tools, no overview
Every team has its own isolated solution, and data lives in five places. Nobody has the overview, nobody feels responsible. Duplicate data entry is everyday work, and nobody knows exactly what all of it costs.
Tech nobody wants to touch
The systems run, but nobody really understands them anymore. Your best people put out fires instead of moving things forward. You depend on the vendor, and documentation is missing. That's how growth gets slowed from within.
Systems that don't talk to each other
CRM, ERP, shop and accounting all work separately. Data moves by export and copy-paste, errors surface late. The interfaces have been planned for two years. With every order, the manual work grows.
IT can't keep up
Your IT team has been stuck in the big ERP project for two years. There's no time for a small change in marketing or sales, so every request lands in the queue. We take these topics off IT's plate, aligned with them, not around them.
Before we make recommendations, we understand what is actually there.
Good software consulting doesn't start with recommendations. It starts with understanding the current architecture.
We see too often that department A doesn't know what department B is doing. And that an isolated solution already exists for exactly that purpose, which nobody else knows about.
Only when we understand what exists, where the pain points are and where the journey should go long-term, do we get into the details.
That includes the CMS behind your website. When switching pays off is covered in our headless CMS overview.
- Is it a problem with software solution X, or does it have nothing to do with the system at all?
- What systems exist at all? ERP, CRM, PIM, project management, shop, communication ...
- Are these systems centralised or are there three CRMs for different product areas?
- Do these systems talk to each other, or do they exist as isolated solutions quietly side by side without interfaces?
- On-premise or cloud?
- Are users even happy with them, or has the damage already been done in some areas?
How software consulting works with us.
We don't start with a new tool. We start with what you already have.
Inventory
We get into your systems and talk to the people who use them. What's there, what gets used, what does it cost?
Decide
Together we decide what stays, what goes and what gets connected. Every recommendation comes with a reason.
Clean up and connect
We cancel, migrate and build the interfaces. Simple connections often run after one day.
Handover
Your team understands the stack and maintains it on its own. No unnecessary dependencies on us.
What software consulting looks like in practice.
A mid-sized company with around 80 people. Nothing is on fire, but SaaS costs rise every month, and nobody can say which tools are actually used.
In the first week we look at contracts, invoices and usage data. Typical findings are subscriptions hardly anyone opens, three systems doing the same job, and two departments with their own workarounds because the central CRM doesn't fit.
Then we cancel what nobody needs and connect what belongs together. A classic software tender is usually not needed for this. In the end the team knows again where everything lives and only pays for tools it uses.
Typical challenges in software consulting
CRM Rollout for Sales Teams: Why Adoption Fails
Sales CRM: Why your sales team sometimes ignores the system, what the most common rollout mistakes are, and how to actually increase adoption for good.
Duplicates in CRM and ERP: Causes and Fixes
Duplicate records in ERP, CRM and shop systems: why they appear, why they stay, and what needs to change structurally so they don't come back.
Legacy System Migration Without a Big Bang
Legacy system: why "never change a running system" is the most expensive lie in mid-sized businesses, and what the alternative to the big bang project is.
Shadow IT: Not a compliance problem. A signal.
Shadow IT is not a compliance problem. It is a signal: teams want progress but official channels are too slow. What that means and what actually helps.
Frequently asked questions
We name the price after a first conversation and an effort estimate. Only then do we know how many systems, contracts and departments are involved. Our goal is a fixed price per problem, not hourly rates that double along the way. You know the price before we start.
When you no longer know what you're actually paying for. When new employees need three weeks to figure out which tool does what. When data is being copied manually between systems. Or when IT costs are growing faster than the business.
The difference is the focus. IT consulting often means infrastructure such as networks, VPN, servers and printers. Software consulting starts with the systems your team works with every day, in the cloud or on premise. We check whether CRM, ERP and the rest really support your processes. And whether your customers notice the difference too.
No. Most of the time it's the opposite. We reduce, connect and clean up. New software only comes into play when there is a genuine gap that cannot be closed any other way. What we build, your team can maintain on its own afterwards.
An initial inventory with clear recommendations takes us two to three weeks. Implementation and integration depending on complexity in another four to eight weeks.
Describe your tool stack.
We'll tell you honestly where the biggest lever is. And if you don't need us for it, we'll tell you that too.