IT Problem Solver: When Analysis Is Not Enough and Someone Needs to Start.
Something is not working. Or it works, but slower than it should. Or someone built a solution nobody understands anymore. You do not need a consultant to analyse it again. You need someone who solves it.
What is an IT problem solver?
An IT problem solver is someone who does not document technical problems but fixes them. No weeks-long analysis phases, no interim presentations, no final report. The problem is clear, the solution gets built.
Two systems do not talk to each other, so someone transfers data manually. Every day. Sometimes for hours.
A software project is stuck. Built but not finished. Or finished but not what was wanted.
AI tools are there and being used, but the real benefit is missing. Lots of effort, little result.
Manual data transfers that should have been automated long ago. Copy-paste as a standard workflow.
Somewhere in the infrastructure there is a bug nobody can explain. And it always appears at the worst possible moment.
IT problem solver vs. classic IT consulting.
Classic IT consulting delivers a 50-page PowerPoint. An IT problem solver delivers a working solution.
Classic IT consulting plans weeks of workshop phases. An IT problem solver builds a pragmatic MVP and tests it in reality.
Classic IT consulting recommends what should be done. An IT problem solver does it.
Classic IT consulting measures itself by hours and deliverables. An IT problem solver measures itself by whether the problem still exists afterwards.
The difference is not the quality of the analysis. The difference is what happens afterwards.
Four areas in which we solve IT problems.
Four areas in which we solve IT problems.
Interfaces & integrations
REST, GraphQL, webhooks, middleware, connecting legacy systems. When two systems need to talk to each other, we build the connection. Clean, documented, maintainable.
The result: No more manual exports. Data flows automatically to where it is needed.
Workflow automation
Event-driven automations, cloud functions, serverless, data pipelines. What happens manually today should run automatically tomorrow. Without anyone having to think about it.
The result: Less manual work, fewer errors, more time for what actually matters.
AI & LLM integration
RAG, self-hosted LLMs, automated data processing, AI with your own product data, agents. AI that is genuinely useful because it is connected to your data and your systems, not just public knowledge.
The result: AI that actually supports your sales, support or internal processes.
Troubleshooting & tech architecture
Finding bugs, improving performance, making architecture decisions that will not be regretted in three years. Sometimes you need someone who looks at it from the outside and says where the real problem is.
The result: Fewer unexplained incidents, better performance, an architecture that scales.
Three problems. Three solutions. All live.
Daily CSV export and manual import workflow replaced by an automated interface. Live in three days, running without human intervention ever since.
Sales agent built with direct access to product knowledge, ERP and CRM data.
Incoming invoices automatically sorted and distributed to the responsible teams.
- CSV export replaced by automated interface, live in 3 days
- Sales agent with real-time access to ERP, CRM and product data
- Automatic invoice sorting and team distribution live
- Complete handover to the internal team after completion
- No vendor lock-in, no black box
- Knowledge stays in-house
Pragmatic. Including the onboarding.
No months of contract negotiations. No discovery phase that feels like its own project. We are good at solving problems, and we want to do that promptly.
Here is how it starts: get in touch, tell us about your problem or challenge. We will honestly say whether we are the right fit, what we need to make it happen, and when we can start.
Usually faster than you think.
THE PLAYBOOK. How we think, black and white.
Some rules that describe how we think and decide. Five positions that show how we line up on the field. No mission statement, no vision deck. Just written down the way it is.
What you usually ask us about IT problem solving.
Our goal is solving the problem, not maximising the invoice at the end. That means we build what is necessary, not what sounds impressive. You get a result sooner at a fair price.
Get in touch and we will figure it out together. In many cases we are ready to start within a few days.
Yes. If that makes the decisive difference for you, we can arrange it.
We hand everything over completely. No black box, no vendor lock-in. You and your team understand how the solution works and can develop it further yourselves. Our job is done when the problem is gone and you can continue without us.
YOUR IT PROBLEM STILL EXISTS. IT DOES NOT HAVE TO.
Tell us briefly what is not working. We will tell you whether and how we can solve it. Just a quick check without never-ending emails from our side :)